United Nations Headquarters
The 2016 UN E-Government Survey provides new evidence that e-government has the potential to help support the implementation of the 2030 Agenda and its 17 sustainable development goals (SDGs). The Survey finds that e-government is an effective tool for facilitating integrated policies and public service by promoting accountable and transparent institutions through open data and e-participation and participatory decision-making as well as by advancing online services to bridge the digital divides.
The Survey found that United Kingdom has pursued continued development on e-government innovation, and its Government Digital Service has been replicated by other countries around the world. Australia and the Republic of Korea recently established robust telecommunications infrastructure, invested in developing their human resources, expanded usage of e-government facilities and extended service delivery.
World And Regional E-Government Leaders
Top E-government performers:
United Kingdom
Australia
Republic of Korea
Singapore
Finland
Sweden
Netherlands
New Zealand
Denmark
France
The rankings are based on the report’s E-Government Development Index (EGDI), which ranks countries by measuring their use of information and communications technologies to deliver public services. The Index captures three dimensions: scope and quality of online services, status of telecommunication infrastructure and existing human capacity. A key theme is how information and communications technology (ICT) and e-government can best contribute to the implementation of the SDGs. Effective use of ICTs by governments can help people connect to the services they need, as well as to create a fair society that provides equal opportunities for everyone.
E-government has grown at a rapid pace over the past 15 years. In the 2016 Survey, 29 countries score “very-high,” with EGDI values in the range of 0.75 to 1.00, as compared to only 10 countries in 2003. Since 2014, all 193 Member States of the UN have delivered some form of online presence. This is in stark contrast to 2003, when 18 countries, or about 10 per cent of all countries, were without any online presence. In 2016, 51 per cent of countries had “low-EGDI” or “medium EGDI” values, down from over 73 per cent of countries in 2003.
The UN E-Government Survey is produced every two years by the UN Department of Economic and Social Affairs. It is the only global report that assesses the e-government development status of the 193 UN Member States. It aims to serve as a tool for countries to learn from each other, identify areas of strength and challenges in e-government and shape their policies and strategies in this area. It is also aimed at facilitating discussions of intergovernmental bodies, including the United Nations General Assembly and the Economic and Social Council, on issues related to e-government and development and to the critical role of ICT in development.
Source: United Nations.
